This privacy policy is for this website www.shibuiboards.co.uk. The data is collected and controlled by Shibui Surf & Skate owned by Shibui Boards Ltd. We collect information about you for 2 reasons: firstly, to process your orders and second, to provide you with the best possible service.

Shibui Surf & Skate is committed to protecting and respecting your privacy.

We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 (DPA) and the EU General Data Protection Regulation (GDPR). We are signed with the Data Protection Act 1998 (DPA) and misusing or handling your data is a criminal offense.

This privacy policy sets out how Shibui Surf & Skate uses and protects any information that you give Shibui Surf & Skate when you use this website. Shibui Surf & Skate is committed to ensuring that your privacy is protected.

By visiting https://www.shibuiboards.co.uk you are accepting and consenting to the practices described in this policy.

Shibui Surf & Skate has developed this Privacy Policy to explain how we may collect, retain, process, share and transfer your Personal Data when you visit our site.

This Privacy Policy applies to your Personal Data when you visit our site.

This Privacy Policy is designed to help you obtain information about our privacy practices and to help you understand your privacy choices.

 

What we collect

You may give us information about you by filling in forms on our site https://www.shibuiboards.co.uk or by corresponding with us by phone, e-mail or otherwise.

We may collect the following information: The information you give us may include, without limitation

• Your name
• Your contact information including email address
• Your demographic information such as postcode, preferences and interests
• Your personal description
• Your credit card details

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products
• From time to time, we may also use your information to contact you for customer service or product feedback.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How we use cookies

This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer / device.

 

What are cookies?

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

 

Klarna payments

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here . Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement .

 

List of cookies we collect

To keep track of cart data, WooCommerce makes use of 3 cookies:

• woocommerce_cart_hash
• woocommerce_items_in_cart
• wp_woocommerce_session_

The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Website Visitor Tracking

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@shibuiboards.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Shibui Boards Ltd 44 Orange Row, Brighton, East Sussex, BN1 1UQ United Kingdom or email sales@shibuiboards.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.